FREQUENTLY ASKED QUESTIONS

Each stay at Appenzell Inn includes a comfortable, thoughtfully designed guest room with amenities such as:

*Complimentary WiFi
*Complimentary Continental breakfast and evening s'mores
*Complimentary parking
*In-room refrigerator and coffee maker
*Heating and air conditioning
*Daily housekeeping 
*Access to our indoor pool and hot tub, as well as game rentals
*Beautiful mountain views and a peaceful setting

We aim to provide a relaxing, boutique experience just minutes from downtown Estes Park.

Check-in: 4:00 PM

Check-out: 11:00 AM

Early check-ins and late check outs are subject to availability and unable to be confirmed ahead of time.

Daily housekeeping is provided for every stay.  If you would not like housekeeping to provide service one day, please notify the front desk.

Appenzell Inn is located in Estes Park, Colorado, just a short drive from:

-Downtown Estes Park
-Rocky Mountain National Park
-Local restaurants, shops, and attractions

Our setting offers a quieter, more relaxed atmosphere while still being close to everything.

Direct Booking Cancellation Police (Third party sites may vary):

-The first night deposit is run at the time of reservation. Should you cancel at any point, there is a $20 processing fee. Should you cancel within 7 days your arrival you will forfeit your entire first nights deposit.

-Group reservations are subjected to different policies. Between the months of May - October 3 or more rooms are considered a group reservation; Please contact the front desk for information.

*For large units (Suite 50) a 30 day cancellation notice is required for a full refund of the first night deposit, less the $20 processing fee*.

  Unfortunately we do not allow pets at the Appenzell Inn.  However, our property is attached to the Estes Mountain Inn and shares all amenities with them.  They do have pet friendly rooms available.  Stay next door and enjoy all of the same amenities when traveling with your companion!
  We also recommend the Silver Moon Inn and Hotel Estes in town for pet friendly options!

Estes Park weather can vary, especially in the mountains.

We do not cancel reservations due to weather conditions, including rain or snow. Travel insurance is recommended if you have concerns about weather-related disruptions.

Yes! Guests at Appenzell Inn can enjoy:

*Indoor heated pool
*Hot tub

These are available year-round for guest use. We also have a seasonal, outdoor heater pool!

CANCELLATION POLICY
-The first night deposit is run at the time of reservation. Should you cancel at any point, there is a $20 processing fee. Should you cancel within 7 days your arrival you will forfeit your entire first nights deposit.
-Group reservations are subjected to different policies. Between the months of May - October 3 or more rooms are considered a group reservation; Please contact the front desk for information.
*For large units (Suite 50) a 30 day cancellation notice is required for a full refund of the first night deposit, less the $20 processing fee*.

GENERAL POLICIES & INFORMATION
- Check in is from 4:00 pm to 9:00 pm. Please call us if you will be arriving later than 9:00 pm. Check out is at 11:00 am.

- Roll-a-way beds are available for an additional $15 per night, charged at arrival. Availability is limited.
Roll-a-way beds are on a first come, first serve basis, and are not guaranteed. Pack and Plays are available, compliments of Appenzell Inn.

- PARKING: We have limited parking availability in our busy summer and fall months. One vehicle per room;
extra vehicles, oversized vehicles, and trailers are not allowed without prior contact to the hotel.

- PETS: Only Service Dogs are permitted onsite. All Appenzell Inn rooms are Non-Pet Friendly. If an unauthorized pet is found, a $350 per night fee will be charged. There will be additional costs for any applicable damages or extra cleaning. We do have several sister properties that have pet friendly room options. Please reach out to our front desk for details about our sister properties.

- Appenzell Inn has elevator access for some room types only, Please call the front desk for details.

- We have limited parking availability in our busy summer and fall months;
extra vehicles, over-sized vehicles, and trailers are not allowed without prior contact to the hotel.

- Minimum stays may be required at some times of the year, please call for details.