Details and Policies

Reservation Policies

-The first night deposit is run at the time of reservation. Should you cancel at any point, there is a $20 processing fee. Should you cancel within 7 days of your arrival, you will forfiet your entire first nights deposit. For large units (Condo Suite) 30 days or more cancellation notice is required for a full refund of the first night deposit.

-A confirmation letter will be emailed to you after making your reservations. If you have not received a confirmation 1 day after making a reservation, please feel free to call us.

-Check in is from 4:00 p.m. to 8:00 p.m. Please call us if you will be arriving later than 8:00 p.m.

-Check out is at 11:00 a.m.

-Quiet Hours are from 10 p.m. to 7 a.m.

-All Rooms are non-smoking rooms. There is a $250 cleaning fee for rooms that have been smoked in.

-All Appenzell Inn rooms are equipped with air-conditioning. All rooms also have windows that open for ventilation.

-Pet rooms are not available. There is a $250, per night, cleaning fee for a pet in a non pet room.

-Minimum stays may be required at some times of the year, please call for details.

-The Appenzell Inn does have elevators.  The Condo Suite and Suite Heart Loft One Bedrooms do not have elevator access.

-Pool Hours are from 9am-9pm.  Hours will vary seasonally.

-A valid credit card is needed to book a room.

-Guests must be 21 or older to check in.

-Roll-a-way beds are available at an additional charge of $10 per night. Avalibality is limited. Please make your requests before arrival.

-Pack and plays are available, compliments of Appenzell Inn.